Jackie Swindler, Chief of Police
1507 Nance Street - P.O. Box 538
Newberry, SC 29108

Phone: (803) 321-1010
Fax: (803) 321-1004

The Newberry Police Department is located on Nance Street in downtown Newberry, in the city's Public Safety Complex.

In case of emergency, call 911. If you need other services, you should contact the administrative offices at (803) 321-1010 or contact us on the website.

Mission Statement

The mission of the Newberry Police Department is to work in a true partnership with the citizens of the City of Newberry to enhance the quality of life in our city, to preserve property, and to promote individual responsibility and community commitment. In accomplishing these goals, service will be our commitment. We are committed to making our community safer through a community policing philosophy with our citizens and other law enforcement agencies.

Organizational Structure

The Newberry Police Department consists of the Patrol Division and Investigative Division. Each division is made up of units and various components.

Citizen Complaints

Your complaint is important
The Newberry Police Department is dedicated to the provision of the highest possible quality of law enforcement service to the public. The department is committed to courteously accepting and impartially investigating all complaints regarding the actions and performance of our personnel.

How to file a complaint
A complaint can be made with the Newberry Police Department in the following ways:

Go to the Newberry Police Department at 1507 Nance Street, Newberry, SC and request to speak with the on-duty supervisor or a member of the administrative staff.

Call the Newberry Police Department and request to speak with the on-duty supervisor or a member of the administrative staff at 803-321-1010.

Write a letter to the Internal Affairs, Newberry Police Department, 1507 Nance Street, Newberry, SC 29108 (Fax: 803-321-1004).

Complete the Citizen Complaint Form and bring or mail it to Newberry Police Department.

The officer receiving your complaint will attempt to make the process as easy and comfortable as possible for you.

The Interview
An officer will address the complaint with you. If may be possible that the officer will be able to explain the employee's actions to your satisfaction. If, after this discussion, you are satisfied, then no further action will be taken. However, if the complaint is not resolved at that time, the officer will make a record of your complaint and forward to the appropriate personnel.

After the complaint is made
Complaints are forwarded to the Internal Affairs officer for review and assignment. At that time, it will be determined if the complaint should be handled by the involved employee's supervisor or to initiate an investigation by Internal Affairs.

Length of the process
Investigations of complaints will be completed within 30 days from the time they are received, unless there are exceptional circumstances.

What happens after the investigation?
The results of each investigation will be discussed with the Chief of Police and appropriate members of the staff. If evidence supports a violation of department regulations only, then it will be handled internally. If the matter is criminal in nature, it will be forwarded to the appropriate jurisdiction.

What if an employee is in violation of agency policies and / or procedures?
The findings of the investigation will be forwarded to the Chief of Police for consideration of disciplinary action. The Chief of Police is the final authority concerning disciplinary action.

Your rights after the investigation
Internal Affairs will contact you about your complaint at the conclusion of any investigation.

Patrol Division

The patrol division is broken into four shifts and a Traffic Unit that provide continuous twenty-four hour per day preventive patrol coverage and response to calls for service within the City of Newberry.

This division's responsibilities include: patrol directed to the prevention of crime; traffic enforcement; direction and control; suppressing disturbance; apprehension of offenders; responding to calls for service; rendering first aid and preliminary investigations. Each shift is commanded by a Lieutenant who reports to the Chief of Police. A Sergeant is assigned to each shift and to act as officer-in-charge in the absence of the Lieutenant.

Traffic Unit

The Traffic Unit’s basic responsibilities are responding to and investigating most accidents, enforcing traffic laws, enforcing parking and handling escorts during hours of their work. The unit is directed by a Sergeant.

Special Positions

Training Lieutenant

This officer reports to the Chief of Police and is responsible for the coordination of all specialized, remedial, in-service, roll-call and advanced training. This includes the review of lessons plans, and scheduling of all training classes. The Training Lieutenant serves as the department liaison with the training academy. The Training Lieutenant also serves as the department Accreditation Manager and is responsible for management, administration, and review of the department’s activities in attaining and maintaining accreditation with theSouth Carolina Law Enforcement Accreditation program.

Narcotics Investigator

Juvenile/Crime Prevention Sergeant

This officer reports to the Captain and is responsible for the development of juvenile programs designed to prevent juvenile delinquency, and departmental policies and procedures to carry out the department’s role with juveniles. Serves as juvenile court liaison and ensures that the legal criteria for enforcement actions taken against juveniles meet the directives issued by the Newberry County Department of Juvenile Justice and the pertinent South Carolina revised code sections. Responsible for the formulation of policies, procedures, methods, strategies and tactics to implement, administer and sustain the department’s Neighborhood watch program. Ensures that department personnel maintain strong ties with community groups interested in preventing crime.

Victim Advocate

Victim Advocate is responsible for the coordination of the department’s victim advocate program, to include: training officers in their role with victims of crime, at the initial point of contact and during follow-up activities; updating policies governing the implementation and delivery of victim/witness services by the department personnel; delivering information to victims and witnesses about the services available to them and keeping them informed on the status of cases and their roles; liaison officer with other victim/witness agencies.